Privacy policy
Privacy Policy of www.limpermeabile.com
Click here to view the full notice.
Last updated: November 15, 2024
This Privacy Policy describes how Landi Confezioni S.r.l. (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on limpermeabile.com (the “Site”) or otherwise communicate with us about the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” mean you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How we collect and use your personal information
To provide the Services, we collect personal information about you from a variety of sources, as outlined below. The information we collect and use depends on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What personal information we collect
Information collected directly from you:
- Name, address, phone number, and email.
- Order information (billing address, shipping address, payment confirmation).
- Account data (username, password, and security questions).
- Information provided through customer support.
Information about your usage:
We automatically collect usage data, such as device and browser details, IP address, and other information about your interaction with the Site, using cookies and other tracking technologies.
Information from third parties:
We receive data from supporting services such as Shopify, payment processors, and marketing partners like Klaviyo for email marketing and Tidio for chat.
How we use your personal information
Provision of products and services:
We use your information to fulfill orders, manage accounts, and provide customer support.
Marketing and advertising:
We use information to send promotional communications via Klaviyo. For EEA residents, these activities are based on our legitimate interests (Art. 6(1)(f) GDPR).
Security and fraud prevention:
We use information to maintain site security and prevent unlawful activity.
Communication and service improvement:
Information collected is used to respond to your inquiries and improve our services.
Cookies
We use cookies to enhance the Site, manage user preferences, and personalize experiences. For more details, see the full policy.
How we disclose your personal information
We disclose your personal information to:
- Service providers such as Shopify, Klaviyo, and Tidio.
- Marketing partners to improve our advertising campaigns.
- Corporate affiliates where necessary for managing our corporate group.
We do not use or disclose sensitive personal information without your consent or without legitimate grounds.
Third-party websites and links
Our Site may contain links to third-party websites. We are not responsible for privacy or security on such sites. We encourage you to read their respective privacy policies.
Children’s data
The Site and Services are not intended for children. We do not knowingly collect personal information from individuals under 16 years of age.
Security and retention of your information
We implement security measures to protect personal information, though no measure can guarantee absolute security. We retain your information for as long as necessary to provide the Services, comply with legal requirements, and resolve disputes.
Your rights
Depending on your jurisdiction, you may have the following rights:
- Right of access: Request information about the data we hold.
- Right to erasure: Request the deletion of your data.
- Right to rectification: Correct inaccurate data.
- Right to restrict processing and data portability: Restrict or transfer your data.
- Withdrawal of consent: Withdraw consent for the processing of your data.
You can exercise these rights by contacting us using the details provided below. We will respond promptly in accordance with applicable regulations.
Contact
For questions or requests regarding your rights, contact us by email at customerservice@lrlandi.it or write to us at:
Landi Confezioni S.r.l.
Via Mario Fabiani 60
50053 Empoli (FI)
Italy
Data Controller: Landi Confezioni S.r.l.